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Last updated: May 8, 2026
Sawari Pool is a product and service operated by PAKELP (Private) Limited ("PAKELP (Pvt.) Ltd.", "the Company", "we", "our", or "us"). The Company respects your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you use the Sawari Pool mobile application and website (the "Service"). By using the Service, you agree to the terms described below.
Name, email address, phone number, password (encrypted), profile photo, and CNIC for driver verification.
Vehicle make, model, registration number, and vehicle photos for verification.
We collect location data to match you with nearby rides, display your position on the map, and calculate routes. Location is used only while the app is in use.
We access your device camera and photo library only when you choose to upload a profile picture or vehicle image. Photos are not accessed in the background.
App usage statistics, device type, operating system, and crash logs to improve the Service.
Required to capture profile photos and vehicle images during account setup and verification.
Required to upload existing photos as profile or vehicle images.
Required to find nearby rides, display your map position, and calculate accurate routes. Used only while the app is open.
Used to deliver ride status updates, booking alerts, and chat messages.
We do not sell your personal information. We share it only in the following cases:
We use industry-standard measures to protect your data, including encryption in transit (HTTPS), encrypted password storage, and encrypted CNIC fields. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You have the right to:
To exercise these rights, contact us at the email address below.
Sawari Pool is not intended for users under 18 years old. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
We retain your information for as long as your account is active or as needed to provide the Service. After account deletion, we may retain certain data to comply with legal obligations, resolve disputes, or enforce our agreements.
We may update this Privacy Policy from time to time. We will notify you of any material changes by updating the "Last updated" date at the top of this page or by sending an in-app notification. Continued use of the Service after changes means you accept the updated policy.
If you have questions about this Privacy Policy or your data, contact the data controller, PAKELP (Private) Limited: